Shipping Time frame
We pride ourselves in generally shipping your orders within two business days of receipt. International orders & orders during large sales may take longer due to additional processing time.
Free standard shipping for orders $50 and over.
Royal & Langnickel offers various shipping options pending your location, weight of the product ordered, and selected shipping method. Domestic rates include orders shipping to the U.S. and its territories (including APO/FPO).
All international shipments are processed Delivery Duty Paid. Charges for shipping and duties will be listed in checkout. There should be no additional charges when your order arrives.
Each country has its own unique import procedures, which are subject to change. If you have an order held in customs then please contact our Customer Service team with your order number and tracking number. We will do our very best to help resolve the matter as swiftly as possible.
Countries we do not ship to:
When you place an order through our web store, you accept that we will not cover any unpaid customs, duties or taxes that your country may require for you to receive your shipment. We are not responsible for covering these fees. Please check your country's customs policies before placing your order.
To track an order, you can either check your Confirmation email for the supplied tracking number, or view the tracking information from your account page. If you placed an order without having an account first, simply create an account with the same email address you used to order, and you will see your order and shipping information.
Alternatively, if you have your tracking number, you can Track Your Order here.
Failure to Deliver Goods
Royal & Langnickel is not responsible for goods which are not received by the customer for reasons that are out of our control. This include missed shipments as a result of any failure to pay for customs, the recipient not being available to receive and/or sign for the shipment, etc.